Bank of America Financial Center

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Opinions

• Preston Abstance

  May, 04 2018
  ★ ☆ ☆ ☆ ☆
  I just got off the phone with a rep from this bank and had told her that I was charged 4 ATM fees when making a withdrawal from this location and she started to say that there was nothing to do about it but quickly realized that I'm not just going to throw away $9 for 3 extra fees that I shouldn't have been charged to begin with. I told her that If I get charged a $36 overdraft fee from my bank that we would have bigger issues. She then put me on hold for 5 minutes and when she came back she said "you'll have to call your bank" and then hung up on me. We are newly local to Sedona and I can't believe I ever considered getting an account there. Terrible and rude people. Can't even call it customer service.

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